Our Policy here at "The Moon"
Our small business policy is:
All Sales Final. However, if you are completely unhappy with your selection, we will gladly exchange your item, within 10 days of original purchase for any other item currently in stock. If for some reason you are unable to make a selection at the time of exchange, a Store Gift Card will be issued to you.
-discontinued & sale merchandise
-clothing and accessories with tags removed
-damaged merchandise and clothing
-opened packages, Tarot cards, & CDs
-perfumes, massage and body oils
-items brought back for exchange after the 10 days
A while back it was brought to my attention from a customer that someone they knew had stolen merchandise from "The Moon". They since had grown to a better place and regretted their decision to steal. It hurts my business and had made me very cautious about trusting people, so a while back I posted about the Karma Redemption Box and, much to my surprise, we had several people return stolen merchandise! This renewed my faith in people and reminded me how AWESOME some of my customers are!! So I'd like to give a big THANK YOU! - Mama Moon